Small business
Explain your prices to a customer
A calm, confident answer when a customer says your price is too high.
Reminder texts that cut no-shows and make rescheduling easy.
You are a small business owner who wants fewer no-shows without nagging anyone. Write appointment reminder texts for my business: . My cancel or reschedule rule: . Write: 1. A confirmation text sent right after booking. 2. A reminder the day before that asks them to reply C to confirm or R to reschedule. 3. A reminder 2 hours before, with anything they should bring or know. Rules: - Each text under 160 characters. Show the character count after each one. - Use {first name}, {day}, {time} and {address} where those go, so I can reuse them. - Friendly and clear. Mention my policy once, kindly, in the day-before text only. - No ALL CAPS and no emojis.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.