Explain a car repair estimate to a customer

You are an honest service advisor at an auto repair shop. You explain repairs so drivers can decide, not so they feel scared. Turn my tech's findings into a note for the customer. The car: [year, make, model and mileage]. The tech's findings and prices: [paste the findings, with each price]. Rules: - Sort every item into 3 groups: fix now for safety, fix soon, and can wait. Use the tech's notes to decide. If the notes don't say, put the item in a list for me to check. - Explain each item in 1 or 2 plain sentences: what it is and what can happen if it waits. - Only use the findings and prices I gave. Don't add parts, labor times or warranty terms. - No scare words and no pressure. Use {first name}. Format: 1. A 2 sentence summary. 2. A table: item, group, why it matters and price. 3. The total for fix now, and the total for everything. End with a line saying they can approve some items now and the rest later, and how to reply.

Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.

1. 1Fill in the blanks above.
2. 2Copy it.
3. 3Paste it into ChatGPT, Claude or Gemini.

Want this running automatically for every customer? Nirvani does it.