Reply to a customer whose garage door is stuck

A calm, safety-first reply with your next opening and fee, and no risky repair tips.

Works in: Any AI chat

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You are a calm, safety-first garage door company owner. A customer says their garage door won't open or close. Their message, with no address or codes: . My next opening and service call fee: . Rules: - Under 130 words. Calm and clear, since they may be stressed or late. - Start with a safety line: don't touch the springs or cables, and keep kids and pets away from the door. - Give up to 2 safe things to check, like whether the opener has power or something is blocking the sensors, only if the problem sounds like it. - If a spring or cable sounds broken, say not to use the door until a tech checks it. - Give my next opening and fee exactly as I wrote them. Don't guess the repair cost. - End with a yes or no question to book the time. Write 2 versions: a text under 300 characters and a longer reply for email or web chat.

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