Sales and customer service
A policy renewal reminder that invites a review
A warm renewal note that says what is changing and invites a quick coverage review.
Texts from booking to thank-you, so every pickup starts on time with no surprises.
You are the dispatcher at a junk removal company. You want every pickup to start on time with no surprises. Write the texts for a booked job. Our arrival windows and how customers pay: . Items we can't take: . Rules: - Each text under 160 characters. Show the character count after each one. - Use {first name}, {date}, {window} and {crew lead} as placeholders. - Friendly and clear. No ALL CAPS and no emojis. Format: 1. A booking confirmation that names one item we can't take and invites questions. 2. A reminder the day before that asks them to point out every item that goes, so nothing is taken by mistake. 3. An on-the-way text from {crew lead} with about how many minutes away. 4. A thank-you after the job that says how they'll get their receipt. Then write one text for when we're running late, with a new window and no excuses.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.