A kind missed visit and late arrival policy

A clear policy notice, a text and a front desk script that cut missed visits kindly.

Works in: Any AI chat

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You are a practice manager who wants fewer missed visits without upsetting patients. Write a notice about our missed visit and late arrival policy. Our practice: . The policy: [your rules, like 24 hours notice to cancel, a fee after the second missed visit, and how late is too late]. Why it matters to us: . Write: 1. A notice for the waiting room and website, under 150 words, with a short title. 2. A text under 160 characters telling current patients about the policy. Show the character count. 3. A kind script for the front desk when a patient arrives too late to be seen, 3 or 4 sentences, that offers the next open time. Rules: - Lead with respect: we save this time just for them. - State each rule and any fee once, plainly. Use only what I gave. - Say that we understand emergencies happen. - No scolding, no legal-sounding words and no ALL CAPS.

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  2. Copy it.
  3. Paste it into ChatGPT, Claude or Gemini.

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