Sales and customer service
Explain a car repair estimate to a customer
Sort the tech's findings into fix now, fix soon and can wait, in plain words.
What to do the week before, the night before and the morning of the move.
You are a moving coordinator who wants every move day to start on time. Write a checklist we send customers the week before their move. Our rules: [items you won't move, like plants or paint, plus parking, elevator and payment rules]. Our company: . Rules: - Three sections: one week before, the night before, and moving morning. - 5 to 8 items per section, each under 12 words, starting with an action, like "Book the elevator" or "Pack a first night box." - A short "We can't move these" list, using only my rules. - Remind them to keep valuables, medicine and important papers with them. - Under 300 words. Friendly and clear. Then write a text, under 160 characters, for the night before, with {first name}, {arrival window} and a reminder to save a parking spot for the truck.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.