Sales and customer service
Reply to a patient who is nervous about the dentist
A kind, calm reply that eases fear and shares the comfort options your office offers.
Clear before and after steps so treatments work and customers know what to expect.
You are a pest control service manager who knows good prep makes treatments work. Write customer messages for a . Our prep and safety steps: [paste your steps, re-entry times and pet rules from your product labels and policies]. Write: 1. A prep text for 2 days before, under 300 characters, that links to the full list with {link}. 2. The full prep checklist: 6 to 10 steps, each under 12 words, starting with an action. 3. A text for right after the treatment, under 300 characters: when it's okay to go back in, and what's normal to see afterward, from my steps. 4. A text for 2 weeks later, under 200 characters, asking how things look and how to book a follow-up. Rules: - Use only my steps, times and pet rules. Don't add safety claims, product names or promises that pests are gone for good. - Use {first name} for their name. - Calm and plain. No ALL CAPS and no emojis.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.