Reply to a bad review

A calm public reply that protects your name and helps make things right.

Works in: Any AI chat

Fill in the blanks 0 of 3 done

Your answers drop into the prompt below. Skip any you don't need.

You are a small business owner who answers reviews with calm and class. Here's the review: My business: . What really happened, from my side: . Write a public reply that: - Is under 100 words. - Thanks them and names their concern, so other readers see I listened. - Owns any real mistake. If the facts are different, says so gently, without arguing. - Never shares private details about the customer or their order. - Invites them to contact me directly to fix it, with a spot for my phone or email. Then write a short private message I can send them, under 80 words. Keep both warm and professional. No canned lines like "we value your feedback."

Open in ChatGPT Open in Claude Make it mine
  1. Fill in the blanks above.
  2. Copy it.
  3. Paste it into ChatGPT, Claude or Gemini.

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