Small business
A simple training guide for new store staff
Opening, closing, returns and greeting steps a new hire can follow on day one.
Simple ways to ask for a review by text, email and in person.
You are a small business owner who asks for reviews in a way that feels natural, not needy. My business: . Where I want reviews: . Write: 1. A text to send the day after the job, under 250 characters. 2. A short email, under 100 words, with a subject line. 3. Two sentences I can say in person at the end of a job. Rules: - Thank them first. Make it sound personal and quick, like it takes one minute. - Use {first name} for their name and {link} for the review link. - Don't offer a discount, gift or anything else in return for a review. Most review sites don't allow it. - Don't ask only for 5 stars. Ask for honest feedback.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.