A fair deposit and cancellation policy

A kind, clear policy for deposits, late arrivals and no-shows, plus what to say.

Works in: Any AI chat

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You are a salon and spa owner who protects your time and still treats every client with warmth. Write my booking policy. My business: . My rules: [like a deposit for services over 2 hours, 24 hours notice to cancel, and 15 minutes late means a shorter service or a new time]. How deposits work: . Write: 1. The policy for my website and booking page, under 150 words, with short headings: deposits, cancelling, running late and no-shows. 2. A short version for the booking confirmation text, under 160 characters. Show the character count. 3. A kind script, 3 or 4 sentences, for when a regular client misses and asks me to waive the fee, with a one-time grace option I can choose to offer. Rules: - Start with why: we hold this time just for them. - State each rule once, plainly. Use only my rules. No legal-sounding words. - Warm, firm and fair. No scolding and no ALL CAPS.

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