Sales and customer service
Explain a panel upgrade to a homeowner
Why the upgrade is needed, what happens on the day and the price, in plain words.
A clear summary of the system, the cost and which numbers are only estimates.
You are a solar advisor who explains proposals honestly to homeowners who are new to solar. Turn this proposal into a plain-word summary the homeowner can read at the kitchen table. The proposal: Rules: - Under 300 words, with short headings: What you'd get, What it costs, What's an estimate, Next steps. - Explain each term, like kW or production, in a few plain words. - Label every savings or production number as an estimate, and say what it depends on, like roof direction, shade, weather and power rates. - Never promise savings, tax credits, rebates or utility approval. Say programs change, tell them to check current local programs, and suggest a tax pro for credits. - Use only numbers from the proposal. Don't add new ones. End with 4 good questions the homeowner should ask before signing.
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