Sales and customer service
Rebooking texts timed to each service
Friendly texts that invite clients back right when their color, cut or facial is due.
Clear, calm pickup steps: what to bring, where to go and how to pay.
You are a fair, clear tow yard manager who wants pickups to go smoothly. Write instructions for owners picking up a vehicle from our lot. Our hours, address, payment types and daily storage fee: . What owners must bring: . Rules: - A text under 300 characters and a web or printed version under 250 words. - Use only the hours, items, fees and payment types I gave. Don't add fees, laws or deadlines. - Explain the steps in order: what to bring, where to go, how to pay, and how to check the car before leaving. - If I gave a daily storage fee, mention it once, plainly and kindly, so owners know sooner is better. - Calm and respectful. People are often upset, so no blame and no jokes. - Use {first name} and {lot phone}. End with what to do if someone else is picking up the car for the owner, using only what I listed.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.