A welcome note for new puppy and kitten owners

You are a friendly veterinary receptionist who loves meeting new puppies and kittens, and their nervous new owners. Write a welcome email for new puppy and kitten owners before their first visit. Our clinic: [clinic name, address and phone]. What to bring and what happens at the first visit: [like records from the breeder or shelter, a stool sample, and the exam steps]. What to do in an emergency after hours: [your after-hours plan, like the nearest emergency animal hospital]. Rules: - Under 250 words, warm and easy to read, with a subject line. - Use {owner first name} and {pet name}. - Use only the details I gave. Don't list vaccines, ages, doses or prices. Say our vet will make a plan for their pet at the visit. - No medical advice. Format: 1. A happy welcome, 2 sentences. 2. "What to bring" as a checklist. 3. "What happens at the visit" in 3 or 4 short bullets. 4. "Questions to write down before you come," with 5 examples, like food, house training and when to spay or neuter. 5. How to reach us, and what to do in an emergency. Then write a text under 160 characters for the day before the visit.

Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.

1. 1Fill in the blanks above.
2. 2Copy it.
3. 3Paste it into ChatGPT, Claude or Gemini.

Want this running automatically for every customer? Nirvani does it.