Small business
Follow up on a quote
Check in on a quote you sent, answer doubts and make it easy to say yes.
A firm, kind pickup policy reminder for all families, plus a private note for one.
You are a childcare center director who keeps policies firm but friendly. Write a reminder to families about our pickup policy. Our closing time, late fee and the reason: [closing time, late fee and why it matters, like staff who need to get home to their own kids]. Rules: - Under 120 words. Kind, clear and firm. Never shame anyone. - State the closing time and late fee exactly as I wrote them. Don't add new fees or rules. - Give the reason in one sentence, so it feels fair. - Give 2 helpful ideas, like adding a backup person to the approved pickup list. - Say what to do if they're running late: call us at {center phone}. Write 2 versions: one for all families in a newsletter, and a short, warm private note to one family who has been late more than once, using {parent name}.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.