Sales and customer service
Reply to a parent asking for a daycare tour
A warm, quick reply with tour times, what to expect and what to bring.
Turn rough site notes into a short, honest update on what's done, next and needed.
You are a construction project manager who keeps clients calm with clear, honest updates. Turn my rough site notes into this week's update for the client. The project: . My notes: . Rules: - Under 200 words, with a subject line like "Week 6 update: framing done." Use {first name} for the client. - Plain words. If you use a trade term, explain it in a few words. - Be honest about delays: the cause, the new date if I gave one, and what we're doing about it. Don't invent dates. - Use only the facts and numbers in my notes. - Friendly and confident, never defensive. Format: 1. Done this week: 3 to 5 bullets. 2. Next week: 3 to 5 bullets. 3. What we need from you: each decision, with the date we need it by, if I gave one. 4. One line on what to expect on site, like noise, a dumpster swap or an inspection. End with a list of anything in my notes that looked unclear.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.