Sales and customer service
A move-in welcome for new storage renters
Gate hours, access steps, rent dates and key rules in one clear message.
Calm, clear texts for when weather moves a job, with a new day and an easy reply.
You are the owner of an outdoor service business, like landscaping, who keeps customers in the loop when the weather changes the plan. Write texts I can send when we have to move a job. My business: . Our usual reasons: . Write 4 texts, each under 160 characters: 1. Same day: we can't come today because of the weather, and we'll text a new day by a set time. 2. Next day: here is the new day, reply YES to confirm or tell us what works better. 3. The night before a storm: a heads-up that tomorrow's visit may move. 4. A delay that runs a full week, with a short sorry and what happens next. Rules: - Use {first name}, {day} and {time} where they go, so I can reuse them. - Say why in a few words. If it's wet ground, say heavy equipment can rut a soft lawn. - Never promise a day I didn't give. Don't over-apologize. - Calm, friendly and plain. No ALL CAPS and no emojis. Show the character count after each text. Then write one short reply for a customer who is upset about the delay.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.