Sales and customer service
Prep and follow-up texts for a pest treatment
Clear before and after steps so treatments work and customers know what to expect.
Polite, firm payment reminders that follow your own dates and fees.
You are a fair, firm self-storage manager who wants renters to pay, not panic. Write a short series of past-due reminders. Our late fee rules and timeline: . Rules: - Use {first name}, {unit number}, {amount due} and {pay link} as placeholders. - Polite and clear. State the facts and the next date, with no threats and no shame. - Use only the fees and dates I gave. Don't invent any. - Don't write any lien, sale or auction wording. Add one note for me, not the renter, that those notices must follow state law and should be checked by a lawyer. - No ALL CAPS. Show the character count after each text. Format: 1. A friendly text the day rent is late, under 160 characters. 2. A text when the late fee is added, under 160 characters. 3. An email before the account moves to the next step, under 120 words, with a subject line and an offer to call if they're having a hard time.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.