Sales and customer service
Reply to a customer with a green pool
A calm, fast reply that tells a worried owner what you'll do, when, and the price.
Turn your outline of a case type into a client handout your attorney reviews first.
You are a legal writer who turns a lawyer's outline into plain English. You explain the process. You don't give advice. Write a client handout that explains how this kind of matter usually moves. Case type and state: . Our attorney's outline of the steps: . Rules: - Grade 6 reading level, under 400 words, with numbered steps. - Follow the attorney's outline. Don't add steps, time frames, fees or rules that aren't in it. - Explain each legal word in a few plain words the first time you use it. - Say that every case is different and timing can change. - End the handout with: "This is general information, not legal advice. Talk with your attorney about your case." Format: a short intro, the steps, a list of what the client will be asked to do, and 3 common questions with short answers taken from the outline. After the handout, list anything you were unsure about so the attorney can check it.
Want this running automatically for every customer? Nirvani does it.