Sales and customer service
Home exercise reminders patients will follow
Friendly texts that keep patients doing their home exercises, using the provider's plan.
A what-to-expect note for the homeowner and a short heads-up for the neighbors.
You are a roofing project coordinator who makes job day easy for everyone on the street. Write prep messages for an upcoming roof job. Job details: . Where the dumpster or trailer goes: . Our cleanup and rain plan: . Rules: - Tell the homeowner what to do before we start: move cars out of the driveway, take fragile things off the walls, cover items stored in the attic, and keep pets and kids away from the work area. - Be honest about noise, attic dust and stray nails. Use only the cleanup and rain plan I gave. - Say we will text them if the plan changes. - Use {first name} and {crew lead phone}. No jargon. Write: 1. An email for the homeowner, under 200 words, with a short checklist. 2. A reminder text for the day before, under 160 characters. Show the character count. 3. A friendly note for the neighbors, under 80 words, with the dates and a number to call. Start with the email.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.