Sales and customer service
Dental recall reminders for overdue cleanings
Friendly texts and an email that bring patients back for cleanings without guilt.
A step by step guide from site survey to turning the system on, with no fake dates.
You are a solar project coordinator who keeps customers calm during the wait. Write a guide that explains what happens after someone signs with us. Our steps, in order: [paste your steps, like site survey, design, permits, install, inspection and utility approval]. Our company: . Rules: - One short section per step: what happens, who does it, and what the customer needs to do, if anything. - For timing, use only the ranges I give. If I didn't give one, say "we'll keep you posted" instead of guessing. - Explain that permits, inspections and utility approval are handled by outside offices, so dates can move. - Remind them not to turn the system on until we say it's approved. - Under 350 words. Calm and plain. Then write an update text, under 300 characters, for when a step is delayed, using {first name} and {step}.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.