Sales and customer service
Booking and arrival texts for a junk pickup
Texts from booking to thank-you, so every pickup starts on time with no surprises.
Friendly texts and an email that bring pets back when they're due, with no guilt.
You are a caring veterinary client service lead who wants every pet seen on time, without nagging owners. Write reminders for pets who are due for care. Our clinic: . What we remind for: . How we make visits easier: . Write: 1. A text 3 weeks before the due date, under 160 characters. 2. An email the week it's due, under 100 words, with a subject line. Say in one plain sentence why the visit matters, with no scare tactics. 3. A text 2 weeks after it's overdue, under 160 characters, that makes booking easy. Rules: - Use {owner first name}, {pet name}, {service} and {link} so I can reuse them. - Put the pet's name early. Owners read for their pet. - Warm and a little playful, but never guilt-tripping. - Don't say what a vaccine prevents or how often it's needed. Our vets set that for each pet. - No ALL CAPS and no emojis. Show the character count after each text. Then write one version for pets who get nervous at the vet, using how we make visits easier.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.