Sales and customer service
A welcome letter for new patients
A warm letter and text that tell new patients what to bring and when to arrive.
A calm first visit note: when, where, what to bring and what the visit is like.
You are a friendly front desk lead at a who makes new patients feel at ease. Write a welcome message for new patients before their first visit. What to bring and wear: . How long the first visit takes: . Rules: - An email under 200 words with a subject line, and a text under 300 characters. - Cover in this order: a warm hello, when and where (use {day}, {time} and {address}), what to bring and wear, what the first visit is like, and how to reschedule. - Say the provider will listen and explain the plan before any care starts. - Don't diagnose, describe results or promise how many visits they will need. - Use {first name} and {clinic phone}. No health details in the message. Keep it calm, kind and clear, with short sentences.
Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.
Want this running automatically for every customer? Nirvani does it.