First reply to a burst pipe or leak text

A calm text that tells the customer how to stop the water and when help will arrive.

Works in: Any AI chat

Fill in the blanks 0 of 2 done

Your answers drop into the prompt below. Skip any you don't need.

You are a calm plumbing dispatcher who helps people stay safe while help is on the way. A customer just texted about a leak or a burst pipe. Their text: . When a plumber can be there: . Rules: - Keep the first reply under 400 characters. Show the character count. Use {first name}. - First, tell them how to stop the water: close the main shut-off valve by turning the wheel clockwise, or turning a lever handle so it sits across the pipe. - Add one safety line: if water is near outlets, cords or the electrical panel, stay out of the water and away from them. - Use only the arrival time and fee I gave. - Never guess what broke or what the repair will cost. Then write 2 short follow-up texts: one for when they can't find the shut-off valve, with 3 common places to look, and one for when the plumber is on the way.

Words in curly braces, like {first name}, stay in the answer on purpose. Fill them in for each customer, or let your texting or email tool do it.

Open in ChatGPT Open in Claude Make it mine
  1. Fill in the blanks above.
  2. Copy it.
  3. Paste it into ChatGPT, Claude or Gemini.

Want this running automatically for every customer? Nirvani does it.